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RMA Software Customization
Frequently Ask Questions
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  1. How do I customize the names of RMA status?

    You can change the displayed name of the pre-defined RMA status by editing the xmlEnglish file with text editor. This file is located at the xmlFile folder.

  2. How do I change the pre-defined Notes on the repair quotation sheet?

    You can change the pre-defined Notes by editing the content within the XML tag <notes id="1"> </notes> in the xmlEnglish file.

  3. How do I change the pre-defined Notes on the supplier RMA worksheet?

    You can change the pre-defined Notes by editing the content within the XML tag <notes id="2"> </notes> in the xmlEnglish file.

  4. How do I change the pre-defined Notes on the customer invoice?

    You can change the pre-defined Notes by editing the content within the XML tag <notes id="3"> </notes> in the xmlEnglish file.

  5. How do I customize reports?

    You can customize reports with Crystal Report Editor such as Visual Studio. Reports are located at Reports folder.

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