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Instant generated RMA number |
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Email notification capabilities |
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Track multiple product returns by a single RMA number |
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Manage RMA lifecycle by integrated RMA status |
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Link a support ticket to multiple RMAs |
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Multi-attachment upload to an RMA request and a Support Ticket |
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Supplier RMA management |
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Multi-language storefront: |
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Provide storefront in multiple languages |
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Reseller account: |
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Manage customers' data, RMA requests, support tickets by Reseller accounts |
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Reporting: |
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Generate customer approval sheets |
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Track advance replacement RMA |
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Track repair costs, labor and parts |
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Warranty validation: |
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Online product registration capability |
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Automatic validation warranty on serial number |
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Shipping: |
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Support multiple shipping address each customer |
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Generate shipping label and commercial invoice for return shipment |
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Single click UPS, Fedex, USPS, DHL, TNT, GLS, Speedee shipment Tracking |
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Integration: |
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User selectable theme to fit your corporate website looks |
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Integratable in a corporate website |
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Extra: |
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Import data via Excel file |
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Export to Excel file |
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Single click local data backup |
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Direct remote MS SQL database access |
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Hosting: |
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Hosted on GoDaddy's ultra fast web servers |
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World-Class Data Centers |
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Daily Backups |
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99.99% proven service uptime |
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Unlimited bandwidth and database size |