InFOREMAX RMA Software News

The new web portal integrates RMA, Ticket System and Knowledge base into one place. It also includes necessary components such as calendar, repair quotation and repair reports for tracking the status and the costs of repairs.

"Our hosted solution has zero setup costs and is integratable with any company's website," says Patrick Lam, President of InFOREMAX, Inc. "Our customers can start offering their online help desk service in a couple of days."

By using InFOREMAX integration solutions for QuickBooks, an QuickBooks organization can save time and money and grow its business without adding admin staff to handle the data entry.

By using InFOREMAX hosted solutions, an organization can reduce setup time and integration cost when deploying a web-based help desk application.

"Our hosted solution can make the web portal deployment faster and easier. Since we offer setup package that includes web portal customization, our valued customers do not need any special skills to integrate a customized web portal into their business website," says Patrick Lam, President of InFOREMAX, Inc. "With web portal setup package our customers can start using their customized web portal in a couple of days."

By using InFOREMAX Web Portal, an organization can reduce turnaround time dealing with customer returns and most importantly increase customer satisfaction and retention.

"Our goal is to make a repair departments' work easier and more efficient. With InFOREMAX Web Portal your valued customer with Internet connection can access to your helpdesk services anytime," says Patrick Lam, President of InFOREMAX, Inc. "Since InFOREMAX web portal is customizable, our web portal can be integrated into any corporate website."

With faster deployment, lower upfront costs and high acceptance by employee and users, customer demand for Software as a Service(SaaS) applications shows no signs of slowing down," concluded Forrester analysts William Band and Peter Marston, but added: "Successful implementation and integration requires that you follow sound practice."

Using the combination of subscription and integration programs, an organization can deploy a technical infrastructure for its repair center of any size.

The new version supports .NET Framework and is even faster, more reliable and more secure. Due to improved load-on-demand algorithms (or virtual data operations), InFOREMAX 7.0 seamlessly allows the UI to remain responsive as data loads into the non-visible client area of the control. By all means, the new version of InFOREMAX works faster and with no delays in handling large amounts of data.